--- title: "Legal Tech Magazine: ‘Legal AI: How airlines get their passenger complaints under control’" description: "What happens when large-scale legal proceedings are brought against limited resources? This is precisely the area in which AI can help." url: https://www.june.tech/newsroom/article-legal-tech language: en published: 2025-05-21 --- [Newsroom](https://www.june.tech/newsroom) In the media # Legal Tech Magazine: ‘Legal AI: How airlines get their passenger complaints under control’ 21 May 2025 1 min read What happens when large-scale legal proceedings are brought against limited resources? This is precisely the area in which AI can help. In the 01/2025 issue of Legal Tech Magazine, JUNE CEO Björn Frommer and CBDO Katja Nikolaus demonstrate how data-driven systems can efficiently process passenger complaints — not just in theory, but in practice. When hundreds of procedures are running simultaneously, automation is needed instead of manual work. The article describes how modern case management platforms are transforming legal workflows — and why this has been a long time coming. Article on p. 22. [Read the full article (in German)](https://legal-tech-verzeichnis.de/legal-tech-magazin/legal-tech-verzeichnis-magazin-01-2025) ## More in the media ### [Article in Artificial Lawyer: ‘The Platform Vs Specialist Debate is Asking the Wrong Question’](https://www.june.tech/newsroom/article-in-artificial-lawyer-the-platform-vs-specialist-debate-is-asking-the-wrong-question) *In the media 25 Jun 2026* – What if the real question is not whether legal teams need broad platforms or specialist tools, but what high-volume legal work actually requires today? ### [AL Product Walkthrough](https://www.june.tech/newsroom/al-product-walkthrough) *In the media 22 May 2026* – This week’s Artificial Lawyer TV Product Walkthrough features JUNE, presented by Co-Founder & CBDO Katja Nikolaus. ### [Article in Legal Tech Verzeichnis Magazine: ‘When a Single Incident Makes Waves’](https://www.june.tech/newsroom/article-in-legal-tech-verzeichnis-magazine-when-a-single-incident-makes-waves) *In the media 21 May 2026* – What happens when one single event sends shockwaves through an entire organization? ## See JUNE run your process Bring a real workflow. We’ll show you how JUNE would take it from intake to resolution – and tell you honestly if it isn’t a fit. [Book a demo](https://www.june.tech/demo) [How JUNE works](https://www.june.tech/platform)