--- title: "Björn Frommer about Mass claims in Tourism" description: "The tourism industry is in turmoil. Flight delays, cancellations, lost luggage, dissatisfied guests—the list of complaints is long." url: https://www.june.tech/newsroom/bjorn-frommer-mass-claims language: en published: 2022-10-05 --- [Newsroom](https://www.june.tech/newsroom) In the media # Björn Frommer about Mass claims in Tourism 5 October 2022 1 min read The tourism industry is in turmoil. Flight delays, cancellations, lost luggage, dissatisfied guests—the list of complaints is long. And the claims of those affected are increasing exponentially. So what can be done? “Arming yourself against the wave” is the title of today’s issue of “touristik aktuell,” the trade magazine for the tourism industry. JUNE CEO Björn Frommer gave tourism professionals an insight into the world of consumer lawsuits and pointed out contemporary solutions. [Read the full article (in German)](https://webreader.touristik-aktuell.de/de/profiles/0cde453b5c6d-touristik-aktuell/editions/touristik-aktuell-39-40-22/preview_pages) ## More in the media ### [Article in Artificial Lawyer: ‘The Platform Vs Specialist Debate is Asking the Wrong Question’](https://www.june.tech/newsroom/article-in-artificial-lawyer-the-platform-vs-specialist-debate-is-asking-the-wrong-question) *In the media 25 Jun 2026* – What if the real question is not whether legal teams need broad platforms or specialist tools, but what high-volume legal work actually requires today? ### [AL Product Walkthrough](https://www.june.tech/newsroom/al-product-walkthrough) *In the media 22 May 2026* – This week’s Artificial Lawyer TV Product Walkthrough features JUNE, presented by Co-Founder & CBDO Katja Nikolaus. ### [Article in Legal Tech Verzeichnis Magazine: ‘When a Single Incident Makes Waves’](https://www.june.tech/newsroom/article-in-legal-tech-verzeichnis-magazine-when-a-single-incident-makes-waves) *In the media 21 May 2026* – What happens when one single event sends shockwaves through an entire organization? ## See JUNE run your process Bring a real workflow. We’ll show you how JUNE would take it from intake to resolution – and tell you honestly if it isn’t a fit. [Book a demo](https://www.june.tech/demo) [How JUNE works](https://www.june.tech/platform)