---
title: "Data privacy claims at consumer scale"
description: "Process high-volume GDPR and data privacy claims securely with JUNE – from intake across every channel to coordinated, auditable and consistent resolution."
url: https://www.june.tech/solutions/data-protection-claims
language: en
---

Use case · Data protection claims

# Data privacy claims at consumer scale

Data protection lawsuits increasingly arrive as mass claims and class actions. JUNE lets legal, IT, security and outside counsel resolve them in one auditable process.

[Book a demo](https://www.june.tech/demo) [Download whitepaper](https://25396415.fs1.hubspotusercontent-eu1.net/hubfs/25396415/Whitepaper%20-%20Automating%20Data%20Privacy%20Claim%20Handling%20with%20AI%20EN.pdf)

Trusted by legal teams at: Lufthansa, British Airways, Swiss Life, Discover Airlines, Deloitte Legal, Heuking, Ebner Stolz, CLASS REACTION, Frommer Legal.

Customers: Meta, Schufa, Austrian Airlines, KPMG, CMS, Lutz | Abel, Pinsent Masons, CCM Legal, Junova.

The challenge

## Many sources, many stakeholders, little time

Claims arrive via web forms, apps, third-party platforms, email and paper. Legal, compliance, IT and external firms must stay in sync while every step needs to be documented.

Data privacy lawsuits are brought against companies for failing to protect user data. They often take the form of class actions or mass arbitration and can involve claims for financial loss, emotional distress and potential future harm from data misuse. Companies holding large amounts of customer data face mounting risk from the complexity and variety of privacy laws and regulations – which require automation, compliance and full transparency.

Regulations such as

-   GDPR
-   DORA
-   BIPA

-   01 Inconsistent and incomplete claim data
-   02 Versioning errors between internal units and firms
-   03 High documentation and audit requirements

How JUNE runs it

## From intake to resolution, step by step

1.  01

    ### Process every input

    JUNE normalizes claims from any source and volume into one case management system.

2.  02

    ### Orchestrate the units

    Tasks and responsibilities are assigned across legal, IT, security and outside counsel, working on the same documents.

3.  03

    ### Stay auditable

    A complete log of actions and workflows plus live KPIs on status, success rates and cost.

Key capabilities

-   Separated Collab Spaces per firm or unit
-   Complete audit log
-   EU data residency
-   Live KPI cockpit

Why teams choose JUNE

## What makes the difference

### Tuned with global companies

We gained our experience with data privacy claims by working with global companies that handle millions of customers and their data – and tuned JUNE to their needs.

[View case studies](https://www.june.tech/customers)

### Secure collaboration

Define legal partners per case and share only the documents they need, with a clear separation between teams, cases, workflows and communications – in one shared workspace.

### [Automation in data privacy claims handling in the age of AI](https://25396415.fs1.hubspotusercontent-eu1.net/hubfs/25396415/Whitepaper%20-%20Automating%20Data%20Privacy%20Claim%20Handling%20with%20AI%20EN.pdf)

*Whitepaper* – How companies that deal with lots of customer data increase efficiency in claims processing through AI-powered workflow automation.

of incoming documents handled automatically

up to 75 %

less processing time per claim

up to 60 %

reduction in legal workload

up to 80 %

Up-to values. Actual results depend on process type, volume and integration depth.

> “For us, JUNE is the number one platform for case management. Knowledge control is a crucial factor for success in large-scale cases. If we need to look something up in a file, we can find it in seconds. And thanks to the semantic full-text search, JUNE even displays similar cases and arguments from other files.”

**Andreas Jentgens** Partner, Deloitte Legal

Enterprise-grade security

-   **ISO 27001** certified
-   **SOC 2** certified
-   **EU hosting** data stays in the EU
-   **GDPR** compliant processing

[Security & compliance](https://www.june.tech/security)

Related

## Where else JUNE runs the process

### [Claims handling](https://www.june.tech/solutions/claims-handling)

*Use case* – Industry-neutral claims automation: capture, validate and resolve high-volume claims with straight-through processing and full auditability in one platform.

### [Legal departments](https://www.june.tech/solutions/legal-departments)

*Team* – Run high-volume and complex matters in one system, steer external counsel in secure Collab Spaces and report on your whole legal portfolio in real time.

### [Mass litigation](https://www.june.tech/solutions/mass-litigation)

*Use case* – Manage thousands of parallel proceedings with consistent arguments, automated deadlines and on-demand reporting – for plaintiffs and defendants alike.

## See JUNE run your data protection claims process

Bring a real workflow. We’ll show you how JUNE would take it from intake to resolution – and tell you honestly if it isn’t a fit.

[Book a demo](https://www.june.tech/demo) [How JUNE works](https://www.june.tech/platform)