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Regaining control in passenger litigation at scale

Key takeaways from the IATA World Legal Symposium in Warsaw: how airlines regain control across high-volume EU261 and passenger litigation environments.

Date
Thursday, 26 February 2026
Regaining control in passenger litigation at scale

At this year’s IATA World Legal Symposium in Warsaw, EU261 enforcement, passenger claims and litigation pressure were central topics.

In this invite-only session, we share the most relevant takeaways and discuss how airlines regain control across high-volume EU261 and passenger litigation environments.

What to expect

  • Key EU261 and passenger litigation insights from IATA WLS
  • How leading airlines structure control across mass claims
  • Steering volumes, SLAs and escalation paths
  • Turning EU261 from reactive handling into controlled litigation management

JUNE supports some of the world’s largest airlines and global enterprises in managing large-scale litigation environments. More than 1 million litigation cases have been processed through the platform – including high-volume EU261 environments.

“With JUNE, we’ve transformed our previously analog and largely paper-based handling of passenger claims into a digital, data-driven process. This has resulted in a real increase in efficiency, especially given the high volume of cases.”

– Lufthansa

Who this session is for

  • General Counsel in aviation
  • Heads of Litigation
  • EU261 responsible leads
  • Legal Operations in high-volume claim environments

See JUNE run your process

Bring a real workflow. We’ll show you how JUNE would take it from intake to resolution – and tell you honestly if it isn’t a fit.