Use case · Claims handling
Straight-through processing for high-volume claims
Passenger compensation, service disruptions, insurance cases, consumer complaints: when claims arrive by the thousand, JUNE captures, validates and moves them to resolution.
Trusted by legal teams at
The challenge
When high-volume claims become high-stakes operations
Claims arrive through email, portals, scans, photos and letters. Teams spend more time aligning documents than analyzing them – and every delay multiplies with scale.
Each claim comes with documents, deadlines, partners and legal exposure. Multiplied by thousands, missed information, inconsistent handling or slow responses translate directly into financial losses, regulatory risk and reputational damage.
- 01 Hours lost just triaging the inbox
- 02 Missing attachments and parallel threads
- 03 Unjustified claims paid for lack of time
How JUNE runs it
From intake to resolution, step by step
- 01
Capture everything
Every incoming document is classified and converted into structured data within minutes, regardless of channel or format.
- 02
Validate automatically
Rules and agentic AI check data, assess entitlement and route routine claims through without manual intervention.
- 03
Resolve and report
Settlements, decisions and court files are produced from the case data; outcomes flow into reporting, where you spot trends.
Key capabilities
- Multi-channel intake
- Rule-based validation
- Agentic straight-through processing
- Outcome analytics per claim type
Why teams choose JUNE
What makes the difference
Higher capacity, lower cost, better accuracy
Automated document handling, intelligent workflows and AI-driven decision support raise processing capacity without expanding the team. Machine learning removes inconsistencies and reduces human error.
Spot suspicious patterns early
Advanced analytics flag suspicious patterns before they become losses – while your customers benefit from faster, more transparent resolutions.
From cost center to strategic asset
As repetitive tasks disappear, your team focuses on the high-value work that matters – lifting morale, strengthening expertise and turning claims operations into a strategic asset.
View case studiesCustomer result
20 min
response time per case – previously days or weeks
- One Data Platform Lufthansa’s data platform plus JUNE as the legal workflow layer
- EU261 passenger lawsuits handled in a digital, data-driven process
“With JUNE, we map a wide variety of process types from multiple departments in a shared work environment. Standardized workflows ensure that tasks, deadlines, and responsibilities are clearly defined. Document creation runs directly from the file using intelligent templates – content, attachments, and recipients are automatically pulled by AI.”
Enterprise-grade security
- ISO 27001 certified
- SOC 2 certified
- EU hosting data stays in the EU
- GDPR compliant processing
Related
Practical examples: how JUNE helps across industries
Aviation
JUNE for Airlines links every EU261 passenger claim to its flight. Legal teams decide once per flight, and JUNE applies it to every claim, even later ones.
ExploreAutomotive
From recalls to resolution: automotive legal teams manage product liability, warranty disputes and regulatory claims at scale with the JUNE platform.
ExploreData protection claims
Process high-volume GDPR and data privacy claims securely with JUNE – from intake across every channel to coordinated, auditable and consistent resolution.
ExploreSee JUNE run your claims handling process
Bring a real workflow. We’ll show you how JUNE would take it from intake to resolution – and tell you honestly if it isn’t a fit.